Shipping policy

Shipping Policy

Last Updated: September 8, 2026

1. ORDER PROCESSING

Orders are generally processed within 3 business days after payment has been successfully received.

Orders are not normally processed on weekends or public holidays.

During product launches, promotional events, holidays, or periods of unusually high order volume, processing may take longer.

If a significant delay is expected, we will make reasonable efforts to notify you.

2. SHIPPING DESTINATIONS

North America

· Canada

· United States

Europe

· Austria

· Belgium

· Denmark

· Finland

· France

· Germany

· Ireland

· Italy

· Netherlands

· Spain

· Sweden

· United Kingdom

Asia-Pacific

· Australia

· Japan

· New Zealand

· Singapore

· South Korea

3. SHIPPING TIMES

· United States: 6-9 business days

· Canada: 8–15 business days

· Europe: 6–10 business days

· Asia: 5–8 business days

· Australia/New Zealand: 9–12 business days

Estimated delivery times include up to 3 business days for order processing, plus the estimated shipping time to your destination.

Local regulations, weather, carrier disruptions, peak seasons, and other circumstances may affect delivery times.

4. SHIPPING COSTS

For orders placed directly through our online store, free standard shipping is available to eligible destinations.

Additional shipping charges may apply in certain circumstances, including, but not limited to, incorrect or incomplete delivery information, special or bulk orders. If additional shipping costs apply, MecLayer will notify you before shipment.

5. DELIVERY ADDRESS

Customers are responsible for providing a complete and accurate shipping address.

Please carefully review your address before completing your order.

If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply for reshipment.

6. DELIVERY DELAYS

We are not responsible for delays caused by circumstances beyond our reasonable control, including:

· Carrier delays;

· Severe weather;

· Natural disasters;

· Government actions;

· Labor disputes;

· Transportation disruptions;

· Supply chain interruptions;

· Public emergencies; or

· Other circumstances beyond our reasonable control.

Where a delay is caused by a carrier or other third party, we will make reasonable efforts to assist with tracking and delivery inquiries.

7. LOST OR MISSING PACKAGES

If tracking information indicates that a package has been delivered, but you cannot locate it, please contact us as soon as reasonably possible.

We may request that you check with household members, building management, neighbors, or the local carrier before opening an investigation.

If a package is confirmed to have been lost during transit, we will work with the carrier to determine the appropriate resolution.

Any remedy will be provided in accordance with applicable law.

8. DAMAGED PACKAGES

If your package arrives visibly damaged, please document the condition of the package and product where reasonably possible.

We may request photographs of:

· The outer packaging;

· Shipping labels;

· Internal packaging; and

· The damaged product.

We will assess the issue and provide an appropriate remedy where applicable.

9. FAILED DELIVERY AND UNCLAIMED PACKAGES

If a package is returned to us because it was refused, unclaimed, or could not be delivered due to information or circumstances attributable to the customer, we may contact you regarding available options.

Any refund will be handled in accordance with our Refund & Return Policy and applicable law.

10. DELIVERY ESTIMATES AND LIABILITY

Shipping estimates are provided for convenience and are not guarantees unless expressly stated otherwise.

Nothing in this Policy excludes or limits any rights or remedies that cannot lawfully be excluded or limited under applicable consumer law.

11. CONTACT US

If you have questions regarding shipping or delivery, please contact:

MecLayer Customer Support

Email: meclayertech@gmail.com

Please include your order number whenever possible.